Revolutionizing Renewals: How 90 Day Out Customer Success Can Become the New Norm
It’s always exciting to hear about the success stories of our customers, and today was no exception. One of our team members shared that a customer received a 90-day notification, opened the email, and renewed online through Renewtrak in seconds. This is a testament to the simplicity and efficiency of our platform, which makes it easy for customers to renew their subscriptions without the need for a sales rep to manually work on the renewal.
But the good news doesn’t stop there. We will soon be turning on upsell for this customer, which will allow them to grow the value of each renewal opportunity. This is a significant advantage over the traditional approach of waiting 10-20 days before a renewal is due, or even worse, not quoting the renewal at all and losing the customer.
If you’re a tech software or hardware company looking to optimize your renewal process and drive growth, we encourage you to reach out to us. We’d be happy to discuss how Renewtrak can help your business succeed.
90 day out renewals can become the norm