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Solutions

Renewtrak is an automated and intelligent renewals platform that maximizes revenues and profits while empowering all stakeholders in the process.

We integrate data from vendors and distributors into one single pane of glass, so that you can easily track and manage all forms of support, maintenance licensing or annuity contracts. The platform includes contact data cleansing, campaign management, smart quoting, up-sell and cross-sell functionality – giving you all the tools needed to effectively manage your renewals estate and maximize your recurring revenue.

CUSTOMER INTELLIGENCE MANAGEMENT PLATFORM

Installed Base
Management

Re-connect with latent or lost customers using smart automation.

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Customer
Transparency
Management

In-life customer data management.

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Opportunity & Margin Management

Workflow management enabling opportunities, pricing and channel margin.

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Renewals
Management

Automate issuing of renewal quotes.

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Renewals Web-Store

Enable customers to renew directly through the your renewals webstore.

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Cross-sell &
Upsell
Management

Automate presentation of tailored cross-sell and upsell offers.

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Vendors

Deploy a white-label service, that delivers increased revenues and profitability while ensuring Partners and Distributors are involved in every step of the process.

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Distributors

Maximize channel revenues and rebate payments while controlling the entire renewal lifecycle to improve partner loyalty and protecting the bottom line.

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Partners

Integrate this complementary and intelligent white-label platform to drive profitability coupled with a predictable commercial model.

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Functionality

Our cloud-based platform provides an easy way for you to manage all renewals and annuity-based contracts no matter the currency, language, type of renewal or complexity.

It provides:

  • A fully client-branded service in any region with a selection of languages, tax jurisdictions, and different combinations of renewal configurations (term, type, config)
  • End to end workflow of notifications and portal access between Vendor, Distributor, Reseller through to the End-User
  • All stakeholders the ability to manage margins, offers, and pricing
  • Complete asset management of all renewal types, up to more than 10,000,000 per client
  • Service performance can be viewed in real-time with the Renewtrak dashboard that provides more than 60 metrics to track service performance
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Renewtrak by the Numbers

  • 2014

    year founded
  • 5

    no. of global offices
  • 32

    currencies supported
  • 24

    languages supported
  • 45.4%

    avg % client revenue increase
  • 62.9%

    avg % client profit increase
  • $9.41

    lowest value opportunity closed
  • 2700

    avg quotes per hour
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