Customer: Lenovo
Size of customer: Large Enterprise / Global OEM
Go to market: Direct to Customer and Multi-tier Channel, 4000+ channel community entities onboarded
# of countries: 22
Corporate System: Multiple built software that integrate to make a CRM
Key issues:
1. Provide real time visibility to sales teams to facilitate strategic conversations
2. Offer a simpler, frictionless digital experience without sacrificing personalisation
3. Manage both lifecycle continuity of existing hardware and transitions to new
Lenovo combined Renewtrak with internal processes across different business units for faster, seamless and improved renewals experiences, driving new revenue streams for Lenovo and their Channel Partners. Lenovo grew revenues in this programme exponentially, from less than $25M to over $400M in under 5 years and continuing to rise.
Whether you're looking to solve your renewals challenges or go from good to great, see what Renewtrak can do
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